Updated Articles

  1. Version 23.3ab Release Notes (Internal Controls Management)

    Dashboards Our new Dashboard feature can be scheduled for enablement for the initial launch phase. Please contact your Customer Success Manager to schedule implementation with our Services team. Enabling Dashboards Resolver's Dashboard fe...
  2. Version 23.1ab Release Notes (Internal Controls Management)

    New Application The new Threat Protection app and collateral were added to App Base. Improvements Improved the user experience by updating the colors in the App Base color palette based on Accessibility. Applied a terminology change by re...
  3. Version 23.2ab Release Notes (Internal Audit Management)

    Improvements Fixed a typo in the IA – Issues Review email template within the Internal Audits application. Colored cells in the Control – IA – Testing Working Paper form has been changed to ovals. We rearranged the view order i...
  4. Version 23.1ab Release Notes (Internal Audit Management)

    New Application The new Threat Protection app and collateral were added to App Base. Improvements Improved the user experience by updating the colors in the App Base color palette based on Accessibility. Applied a terminology change by repl...
  5. Version 23.2ab Release Notes (Command Center)

    Improvements We removed the CC – Officer Response by Activity Type report from the Command Center application and base app. The Command Center Administrator role now has Company read access and access to the Closed Activity report. The Re...
  6. Filtering the Data Management Audit Trail

    An introduction to the Audit Trail feature and how you can use it to track any changes made within your Resolver Core organization.
  7. Port Requirements for Command Center

    A list of Command Center's ports that must be whitelisted if the organization restricts Internet traffic.
  8. Vendor Risk Management/Third-Party Risk Management Overview

    An overview of Resolver's Vendor Risk Management application.
  9.  How to Log a Ticket

    One of the key tasks you’ll perform in the Project  Tr acker is logging a ticket   during  the validation stage . This allows you to  communicate issues or questions  with the Resolver team. It also helps us t...
  10. Exporting Data Management Audit Trail Records

    Overview An Administrator can export Data Management Audit Trail records, creating a .zip folder in the Downloads folder on the connected PC.  User Account Requirements The user account you use to log into Resolver must have Administrat...