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Version 24.1ab (Compliance Management)

Created On: 05/13/2024 in Compliance Management User Guide Releases App Base Version 24.1ab+

Improvements: A Custom option was added to the Content Source field, allowing customers to add custom frameworks with specific configuration set up. ...
Version 24.1ab (Risk Management)

Created On: 05/13/2024 in Risk Management Guide Releases App Base Version 24.1ab+

Improvements: RM Heatmaps were updated, including a more focused color palette, and switching X and Y-axis (X = Inherent Risk Score and Y = Control Effectiveness) improving the user experience.
Moving an Internal Audit Project to Planning

Created On: 05/10/2024 in Internal Audit Management User Guide Audit Plan

Overview After the Internal Audit Project scope has been defined, the Internal Audit Project can be moved to the planning stage. User Account Requirements The user account used to log into Resolver must be added to the Internal Audit Team ...
What is App Lockdown?

Created On: 05/06/2024 in Project Success Center Our Approach to Implementations

App Lockdown App Lockdown is a change control process used to ensure production system integrity is maintained for the duration of your project. We create a copy of the existing Production environment and add it to a separate Sandbox e...
Release 24.1

Created On: 03/27/2024 in Support Releases & Updates Platform Release Notes/Maintenance Version 24.0+

24.1.0 Features Merge Duplicate Objects The Merge Duplicate Object feature allows users to merge two objects (a Main object and a Duplicate object), updating the Main object (e.g., Merging duplicate user profiles to create one user profile). Whe...
Editing a Login Statement

Created On: 03/19/2024 in Resolver Administrator Guide Communications Custom Login Statement Settings

Overview Administrators can edit a custom statement instead of deleting it and starting again. Note: When a statement is deactivated and reactivated, users will have to acknowledge the statement again next time they log in. The Custom Lo...
Creating a Login Statement

Created On: 03/18/2024 in Resolver Administrator Guide Communications Custom Login Statement Settings

Overview Administrators can add a custom statement that appears when a user logs into the system. Custom statements can also have a frequency which controls when a statement will appear. The Custom Login Statement is organization specific. I...
Creating a Duplicate Report

Created On: 03/18/2024 in Resolver Administrator Guide Views Data Visualizations Reports

Warning: It was discovered that the Duplicate Reports feature was causing a complex issue when importing an org. Due to this issue, the feature will be disabled until further notice. Overview Administrators...
Disabling/Enabling the Report Export Feature

Created On: 03/18/2024 in Resolver Administrator Guide Views Data Visualizations Reports

Overview Administrators can disable the Exports feature for a report. Disabling this feature will remove the Word, Excel, PDF export icons within a report. By default, this feature is enabled, allowing users to export reports using th...
Version 24.1 Release (Dispatch)

Created On: 02/07/2024 in Command Center User Guides Releases Dispatch Version 24.1+

New Features Connect The connect service was further improved by developing vendor-certified (Softwarehouse ® ) C-CURE connectors compatible with versions 2.7 and 2.9. Following the 24.1 release, we will deploy the new connector v...