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About Applications
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Assessment Instances Overview
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Assessment Workflows Overview
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Scope & Launch Overview
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Data Audit Trail Overview
Export the Data Audit Trail
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User Audit Trail Overview
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View & Export the User Audit Trail
Configurable Forms
Configurable Forms Overview
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Standard Forms Overview
Create a New Standard Form
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Identify a Conflict & Set a Form's Priority
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Navigation Form Overview
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Reports Overview
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Data Analytics Export Overview
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Data Grid Overview
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BI Connectivity via the Data Warehouse
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Connect Power BI to the Data Warehouse
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Email Templates Overview
Email Template Variables
Create a New Custom Email Template
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Fields Overview
Create a New Field
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Formulas Overview
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Inferred Permissions
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Add Inferred Permissions on an Object Type
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Languages Overview
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Locations Overview
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Name & Description Concatenation Overview
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Object Type Groups Overview
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Org Manager Overview
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Printing Overview
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Roles Overview
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Time Zone Conversions Overview
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Create a New User
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LDAP
LDAP Technical Information & Requirements
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User Groups
User Groups Overview
Create a New User Group
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Videos
Release Orientation Videos
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Workflow Overview
Edit the Workflow Name or Description
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Edit or Delete the Draft, Active, or Archived States
Create a New State
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Actions on Transitions
Actions on Transitions Overview
Add a Messaging Action to a Transition
Add a Role Management Action on a Transition
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Edit or Delete a Trigger, Transition, or Action
Notices & Intellectual Property Information
Risk Management User's Guide
Releases
Version 3.0+
Version 3.3 Release Notes (Risk)
Version 3.1 Release Notes (Risk)
Version 3.0 Release Notes (Risk)
Introduction
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The Portal in Risk Management
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Risk Owner & Delegate Overview
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Control Owner & Delegate Overview
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Issue Owner & Delegate Overview
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Corrective Action Owner & Delegate Overview
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Review a Corrective Action
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Indicator Owner Overview
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Update a KRI
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Loss Event Owners Overview
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Submit a Loss Event
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Policy Owners
Policy Owners Overview
View the Portal
Update Policies
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Risk Team (Standard ERM)
Administrator (Risk Management)
Administrator (Risk Management)
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Reports Overview
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Form Comments Overview
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Glossary of Terms
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Command Center
Releases
Version 3.0+
Version 3.4 + Release Notes (Command Center)
Updated
Version 3.0.6 (Hotfix) (Command Center)
Version 3.3 + Release Notes (Command Center)
Version 3.1 + Release Notes (Command Center)
Version 3.0 Release Notes (Command Center)
About Command Center
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How Command Center Works
User Groups
Command Center Data
Objects & Object Types
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Comments
Restricted Attachment File Types
Email Notifications
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Data Region
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Command Center Login
Logout
Password Requirements
Reset Your Password
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User Interface
My Tasks
Quick Add
Command Center Administrator's Guide
Important Info About This Guide
Command Center Library Objects
Library Objects & Object Types
Create or Edit a Library Object
Command Center & Dispatch Users
Create a New Command Center User
Create a New Dispatch User
Add a User to a User Group
Edit a User's Account
Disable or Delete a User
Command Center User's Guide
Important Info About This Guide
Activity Owner
Activity Owner Overview
Create a New Activity
Open Activities
Review & Edit an Open Activity
Basic Activity Details
Incidents
General
Location
Persons, Organizations, Items & Vehicles
Responses & Requests
Attachments
Tasks
Escalate an Activity
Close an Activity
View Completed Activities
View or Create a Service Request
Reports
Command Center Reports
Loading & Caching Report Data
Export a Report
Dispatch Users
Dispatch Users' Guides
Dispatch Introduction
About Dispatch
User Types
Dispatch Login & Logout
Dispatch Login
Dispatch Logout
User Interface
Dispatch Home Screen
The Ribbon
Command Line
Dispatches Panel
Messages Panel
Officers Panel
Map Panel
Additional Panels
Alarms
Create Dispatch
Details
Schedule Dispatch
SOP
Closed Dispatch
Create Task (Officer Tasks)
Organizations
Location
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Layout
Switching Operational Zones
Arranging the Panels
Dispatch Administrator's Guide
Dispatch Administration Overview
System Settings
System Settings Overview
Updated
Reset the Dispatch Numbers
Create a Visual Alert
Configure Closed Dispatches
Enable Auto-Task Options
New
Configure Officer History
Location Search Options
New
Priority
Priority Overview
Create a New Priority
Edit or Delete a Priority
Busy States
Create a Busy State
Edit or Delete a Busy State
SOPs (Standard Operating Procedures)
SOPs Overview
Create an SOP
Edit or Delete an SOP
Zones & Teams
Zones & Teams Overview
Create Operational Zones, Work Zones & Teams
Edit or Delete Zones or Teams
Users
Users Overview
Configure a New Dispatch User
View an Officer's History
Edit or Delete an Existing User
RTA (Regulated Time to Act)
RTA Overview
Create a New RTA
Create a Duplicate RTA
Edit or Delete an RTA
Officer Alerts
Officer Alerts Overview
Create a New Officer Alert
Create a Duplicate Officer Alert
Edit or Delete an Officer Alert
Alarm Alerts
Alarm Alerts Overview
Create a New Alarm Alert
Create a Duplicate Alarm Alert
Edit or Delete an Alarm Alert
Locations
Locations Overview
Updated
Edit or Delete a Dispatch Location
Create a New Indoor Location Point
Location Search Results
Templates
Create a New Template
Updated
Edit or Delete a Template
Connect Dispatches & Alarms
About Connect
Create Alarm
Dispatch User's Guide
Right-Click Functions & Auto-Focus
Auto-Focus
Right-Click Functions
Locations
Locations Overview
Select an Indoor Location Point
Location Search Results for Dispatchers
Quick Add Temporary Locations
Officers
Officers Overview
Bring an Officer On Duty
Take an Officer Off Duty
Change an Officer's Status
Set an Officer's Location
Reset an Officer Alert
Organizations
Organizations Overview
Add Available Organizations
Remove an Available Organization
Dispatches
Dispatches Overview
Create a Dispatch
Updated
Edit a Dispatch
Close a Dispatch
Command Line
Command Line Overview
Use the Command Line
Available Commands
Scheduled Dispatches
Scheduled Dispatches Overview
Create a Scheduled Dispatch
Updated
Edit or Delete a Scheduled Dispatch
View the Scheduled Dispatch Calendars
Connect Dispatches & Alarms
Connect Dispatches & Alarms Overview
Rules & Actions
Alarms
Alarms Overview
Manage Alarms
SOPs (Standard Operating Procedures)
SOPs Overview
View the SOP
Send an SOP Email
Tasks
Tasks Overview
Default Call Signs
New
Auto Start & Arrive
New
Create a Task
Assign an Officer to a Task
Reassign an Officer to a Task
Dispatch an Officer to Complete a Task
Suspend a Task
Clear a Task
View a Summary of Tasks in the Details Panel
Dispatch an Organization
Dispatch an Organization Overview
Dispatch an Organization
View & Manage Tasks in the Organizations Panel
Service Requests
Service Requests Overview
Create a Service Request
View, Edit, or Delete a Service Request
Person Logs
Person Logs Overview
Create a Person Log
Edit or Delete a Person Log
Organization Logs
Organization Logs Overview
Create an Organization Log
Edit or Delete an Organization Log
Vehicle Logs
Vehicle Logs Overview
Create a Vehicle Log
Edit or Delete a Vehicle Log
Item Logs
Item Logs Overview
Create an Item Log
Edit or Delete an Item Log
Attachments
Attachments Overview
Attach a File or Image
Download an Attachment
Edit or Delete Attachments
Messages
Messages Overview
Send Messages
Invite Others to Join a Conversation
Create a Personal Conversation
Leave a Conversation
Conversation Invitations
Account Settings
Account Settings Overview
Change the Theme
Select a Default Location & Zoom Level
Configure Sounds & Notifications
Information & Support
Updated
Officer Mobile User's Guide
Officer Mobile Introduction
Introduction
Install Officer Mobile
Log In
Report for Duty
Push Notifications
User Interface
Create a Dispatch
Actions
Actions Overview
Manage an Organization or Person Log
Manage Dispatch-Related Messages in Actions
Attach an Image to a Task
Messages
Messages Overview
View & Send Messages
Invite Others to a Conversation
Create a New Conversation
Leave a Conversation
Accept or Reject an Invitation
Profile
Profile Overview
Change Your State
Take Yourself Off Duty
Log Off
Glossary
Glossary of Terms
Auto Start & Arrive
New
Connect User's Guides
Connect User's Guide
Browser Requirements
Introduction
Introduction
Connect Prerequisites
Important Notes About This Guide
Before You Begin
Who Should Use This Guide
Log In
Log Out
Connectors
Connectors Overview
Connector Status
Edit or Delete a Connector
Devices
Devices Overview
Generate Devices & Event Types
Update Devices & Event Types
Manually Register a Device
Import Devices
Edit or Delete a Device
Device Mapping
Device Mapping Overview
Map a Device
Edit or Delete a Mapped Device
Event Types
Event Types Overview
Add Tags to an Event Type
Rules
Rules Overview
Create a New Rule
Edit or Delete a Rule
Connector Installation Guides
Lenel OnGuard Installation Guide
Lenel Connector System Requirements
Introduction
Introduction
Important Notes About This Guide
Before You Begin
Who Should Use This Guide
Install the Lenel Connector
Install the Lenel Connector
Edit or Delete a Connector
Monitor Connect Events in Lenel OnGuard
Software House C-Cure Connector Installation Guide
C-Cure Connector System Requirements
Introduction
Introduction
Important Notes About This Guide
Before You Begin
Who Should Use This Guide
Install the C-Cure Connector & Plugin
Install the C-Cure Connector & Plugin
Edit or Delete a Connector
Monitor Connect Events in C-Cure
Miscellaneous
Notes, Tips & Warnings
Notices & Intellectual Property Information
Port Requirements for Command Center
Incident Management
Releases
Version 3.0+
Version 3.4 Release Notes (Incident Management)
Version 3.3 Release Notes (Incident Management)
Version 3.1 Release Notes (Incident Management)
Version 3.0 Release Notes (Incident Management)
Introduction
Introduction Overview
System Requirements
Data Region
Who Should Use This Guide
Important Notes About This Guide
Notes, Tips & Warnings
User Interface
My Tasks
Training Tools
Videos, Job Aides & Exercises
Login
Logging In
Logging Out
Multi-tenancy (Multiple Organizations)
Log In with SSO
Password Requirements
Reset Your Password
Search
Search Overview
Numeric Searches
Text Searches
Search Incident Management
Search Incident Management by Object Type
User Groups
User Groups
Emails
Emails Overview
Portal Access Email Notifications
Incident Screener Email Notifications
Incident Owner Email Notifications
Incident Investigator Email Notifications
Incident Supervisor Email Notifications
Portal Access
Portal Access Overview
Submit an Incident
Review a Draft Incidenta
Submit an Incident Anonymously
Incident Screener
Incident Screener Overview
Triage an Incident
Submit an Incident from the Triage Activity
Incident Owner
Incident Owner Overview
Assigned Incidents
View & Edit Assigned Incidents
Open an Investigation
Reopen a Closed Incident
Incident Tasks
Create an Incident Task
View & Manage Incident Tasks
Incident Investigator
Incident Investigator Overview
Investigate an Incident
Incident Supervisor
Incident Supervisor Overview
Review an Incident
Reopen a Closed Incident
Case Management
Case Management Overview
Create a Case
Transition a Case
Videos
Limited User
Incident Screener
Incident Owner
Incident Investigator
Incident Supervisor
Incident Management Administrator
Incident Management Reports
Changing Field Names
Administrator (Incident Management)
Administrator (Incident Manager)
Administrator (Incident Management) Overview
Review Incidents as an Administrator
Library Application
Create New Library Objects
Create an Incident Type
Edit an Incident Type
Investigation-Applicable Incident Types
Create an Announcement
Force Broadcast
Core Administrator
Core Administrator Overview
Create a New User
Add a User to a User Group
Important Notes About Deleting or Deactivating User Accounts
Reports
Reports Overview
View a Report
Incident Form Comments
Incident Form Comments Overview
Glossary
Glossary of Terms
Compliance Management
Releases
Version 3.0+
Version 3.4 Release Notes (Compliance Management)
New
Version 3.3 Release Notes (Compliance Management)
Version 3.1 Release Notes (Compliance Management)
Version 3.0 Release Notes (Compliance Management)
Introduction
Introduction Overview
System Requirements
Data Region
Who Should Use This Guide
Important Notes About This Guide
Notes, Tips & Warnings
Compliance Management User Interface
My Tasks
Regulatory Compliance Framework
Regulatory Compliance Framework Overview
RCM Framework Subscriptions
The Library in Compliance Management
Library Overview
View Your Compliance Frameworks
Log into Compliance Management
Logging In
Logging Out
Multi-Tenancy (Multiple Organizations)
Log In with SSO
Password Requirements
Reset Your Password
Search Compliance Management
Search Overview
Text Searches
Search Compliance Management
Search Compliance Management by Object Type
User Groups in Compliance Management
User Groups in Compliance Management
The Portal in Compliance Management
The Portal in Compliance Management
Compliance Team
Compliance Team Overview
Launch an Assessment
Scope an Assessment
Applicability Assessment
Assess Risk
View Updated Requirements
Launch a Continuous Assessment
Review a Policy
Reports Overview
View a Report
Requirement Owner & Delegate
Requirement Owner & Delegate Overview
View the Portal
Review Requirements
Control Owner & Delegate
Control Owner & Delegate Overview
View the Portal
Assess a Control
Issue Owner & Delegate
Issue Owner & Delegate Overview
View the Portal
Review an Issue
Corrective Action Owner & Delegate
Corrective Action Owner & Delegate Overview
View the Portal
Review a Corrective Action
Policy Owners
Policy Owners Overview
View the Portal
Update Policies
Administrator in Compliance Management
Administrator Overview
Create a New User
Add a User to a User Group
Important Notes About Deleting or Deactivating User Accounts
Form Comments in Compliance Management
Form Comments Overview
Compliance Management Glossary
Commonly Confused Terms
Glossary of Terms
Notices & Intellectual Property Information
Internal Audit Management
Releases
Version 3.0+
Version 3.3 Release Notes (Internal Audit)
Version 3.1 Release Notes (Internal Audit)
Version 3.0 Release Notes (Internal Audit)
Internal Audit Management Introduction
Internal Audit Management Overview
Internal Audit Client
Review Document Requests
Security Risk Management
Releases
Version 3.0+
Version 3.3 (Security Risk Management)
Version 3.1 (Security Risk Management)
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Vendor Risk Management
Vendor Risk Management Overview
Releases
Version 3.0+
Version 3.3 Release Notes (Vendor Risk)
Version 3.1 Release Notes (Vendor Risk)
Version 3.0 Release Notes (Vendor Risk)
Internal Controls Management
Releases
Version 3.0+
Version 3.4 Release Notes (Internal Controls)
New
IT Compliance Management
IT Compliance Management Overview
Releases
Version 3.0+
Version 3.1 Release Notes (IT Compliance)
Version 3.0 Release Notes (IT Compliance)
IT Risk Management
IT Risk Management Overview
Releases
Version 3.0+
Version 3.1 Release Notes (IT Risk)
Version 3.0 Release Notes (IT Risk)
Configuration Guides
Business Continuity Plan Configuration Guide
Introduction
Create Object Types, Groups & Relationships
Create Object Types & Groups
Create Fields
Create Relationships & References
Create Formulas
Configure the Workflow
Create & Modify Forms
Create Roles & Add Roles on Forms
Create & Modify Roles
Add Roles to Object Types & Forms
Create Email Notifications
Create Reports
Create Data Definitions
Create Reports
Create Repeatable Forms
Add Report Actions to Forms
Create an Application & Activities
Conclusion
Building a Plan Tracker Workshop (Recording)
Home
Resolver Core Administrator's Guide
Information about the admin settings as well as instructions on completing administrative tasks. Click
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